All of the ad-hoc things you're doing to manage incidents today, done for you, and much more!

Netflix, Inc.

Last update: Jan 5, 2023

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FastAPI Projects dispatch

Overview

About

What's Dispatch?

Put simply, Dispatch is:

All of the ad-hoc things you’re doing to manage incidents today, done for you, and a bunch of other things you should've been doing, but have not had the time!

Dispatch helps us effectively manage security incidents by deeply integrating with existing tools used throughout an organization (Slack, GSuite, Jira, etc.,) Dispatch is able to leverage the existing familiarity of these tools to provide orchestration instead of introducing another tool.

This means you can let Dispatch focus on creating resources, assembling participants, sending out notifications, tracking tasks, and assisting with post-incident reviews; allowing you to focus on actually fixing the issue!

Project resources

Comments

Cannot see dispatch views being populated with data, after configuring database correctly!
Describe the bug This similar to issue: https://github.com/Netflix/dispatch/issues/416

Problem: I start the dispatch server: docker-compose up -d When I hit the URL http://server1.fyre.ibm.com:8000/dashboard I do see the page rendering but the views/dashboards are not getting populated and a message appears saying "Something has gone very wrong please retry or inform your admin you are receiving this error""

To Reproduce Steps to reproduce the behavior:

Go to http://server1.fyre.ibm.com:8000/dashboard

Database is started and populated with .dump file (from repository)

No data in dispatch UI See error "Something has gone very wrong please retry or inform your admin you are receiving this error""

What I have done (below)

Hello Kevin I have been requested to investigate the possibility of using Netflix Dispatch as a new Incident Management solution in my organization. I have TWO Fyre Virtual machines server1, server2. The former is where the dispatch server is being installed and the second hosts the Postgres database that Dispatch relies on. I presume it is ok to have the server and DB on two separate machines? Both servers have Ubuntu OS. I have performed the following actions:

On server1, installed Docker (17.05.0) and Docker Compose (1.19.) cloned the git repository and ran the install.sh. (no configuration changes made until later) the install.sh produced the errors in attachment "Install_Dispatch.out", .. (this would be expected) Setting up database... No JWT secret specified, this is required if you are using basic authentication. NCIDENT_DAILY_SUMMARY_ONCALL_SERVICE_ID has been deprecated. Please use INCIDENT_ONCALL_SERVICE_ID instead. No metric providers specified metrics will not be sent. ERROR:dispatch.common.utils.cli:Something went wrong with creating plugin rows, is the database setup correctly? : :

On server2, installed PostgreSQL 12.3 created a new role called 'dispatch' :
su - postgres createuser --interactive --pwprompt Enter name of role to add: dispatch Enter password for new role: Enter it again: Shall the new role be a superuser? (y/n) y

postgres=# \du List of roles Role name | Attributes | Member of -----------+------------------------------------------------------------+----------- dispatch | Superuser, Create role, Create DB | {} postgres | Superuser, Create role, Create DB, Replication, Bypass RLS | {}

and then imported the sample .dump file from the Git repository to populate the database 'dispatch_db'

drop database dispatch_db create database dispatch_db

sudo -u postgres -i psql -h 127.0.0.1 -U postgres -p 5432 dispatch_db < /root/dispatch-sample-data.dump This was successful. and postgres is listening on 5432

Finally I made some configuration changes on server1

modified the .env file to include the Database information

NOTE: Ensure that DATABASE_CREDENTIALS match the values passed to POSTGRES_USER and POSTGRES_PASSWORD

DATABASE_CREDENTIALS=postgres: DATABASE_HOSTNAME=server2.fyre.ibm.com DATABASE_NAME=dispatch_db DATABASE_PORT=5432

Used by postgres docker

POSTGRES_DB=dispatch_db POSTGRES_PASSWORD= POSTGRES_USER=postgres

Modified the. docker-compose.yml. file (this line)

volumes: - "dispatch-postgres:/var/lib/postgresql/12/main" as this is where the data is stored according to command below # sudo -u postgres psql -c "show data_directory;" data_directory ----------------------------- /var/lib/postgresql/12/main (1 row) ------------------------------------------------------------------------------------------------------- systemctl start [email protected] -------------------------------------------------------------------------------------------------------

I tried running the ./install.sh again.... but I still get the same error in the UI... the views are not getting populated.

I investigated further and used a small java application on server1 to connect to 'dispatch_db' and run a query on the database. e.g SELECT ID,NAME,DESCRIPTION FROM INCIDENT_PRIORITY

java -cp ./postgresql-42.2.14.jre7.jar:. Testserver1 //server2.fyre.ibm.com:5432/dispatch_db postgres

This worked and output the query data , but ONLY after making these necessary changes on the Postgres side:

Insert line listen_addresses = '*' in postgresql.conf

Insert line host dispatch_db all /24 md5 in pg_hba.conf . This is to allow connections from clients then restart postgres service

so at this point it is possible to connect and retrieve the data from Postgres to remote computers

However I still cannot see the data coming across in the UI..

QUESTIONS: As far as I can see the database is ok.. Is there some other change I need to make to get the data across to the dispatch machine?

How is the CLI enabled? or how to use it..... when I run dispatch I get command not found. (on the dispatch server) From looking at the other GitHub issues. >dispatch upgrade database is necessary How do you start the CLI? Any help appreeciated Thanks /Martin

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: [e.g. iOS]

Browser [e.g. chrome, safari]

Version [e.g. 22]

Smartphone (please complete the following information):

Device: [e.g. iPhone6]

OS: [e.g. iOS8.1]

Browser [e.g. stock browser, safari]

Version [e.g. 22]

Additional context Add any other context about the problem here.
opened by mccannm1 51

Web errors

Unable to submit an incident, web container is throwing this, any help much appreciated.

Failed to load plugin zoom_conference. Reason: "Config 'ZOOM_API_USER_ID' is missing, and has no default."
WARNING:  Unable to import fbprophet, some metrics will not be usable.
WARNING:  Failed to load plugin zoom_conference. Reason: "Config 'ZOOM_API_USER_ID' is missing, and has no default."
INFO:     Started server process [1]
INFO:     Waiting for application startup.
INFO:     Application startup complete.
INFO:     Uvicorn running on http://0.0.0.0:8000 (Press CTRL+C to quit)
INFO:     9.211.132.131:56970 - "GET / HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/css/app.95d8a627.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/css/chunk-vendors.54ed3ea1.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56972 - "GET /static/js/chunk-vendors.f9f651a8.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/app.1cedeeb4.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/css/definition-table.ebaaeb9b.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/css/definition-table~incident-dashboard~incident-table~incidents-report~incidents-status~individual-tabl~653abfa5.343268aa.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/css/definition-table~incident-table~incidents-status~individual-table~knowledge-table~policy-table~routi~95f9995b.548fe094.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/css/error-403.5125a358.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/css/errors-404.de8a6bb5.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/css/errors-500.bbf8b0ec.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/css/incident-dashboard~incident-table.b315c2ce.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/css/incident-table.641f6b2c.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/css/incidents-report.9d21c0d7.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/css/individual-table.d5fecaa8.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/css/knowledge-table.d5fecaa8.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/css/policy-table.9d21c0d7.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/css/routing-table~service-table.1d27bab4.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/css/tag-table.9d21c0d7.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/css/team-table.d5fecaa8.css HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/js/definition-table.a05461b5.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/definition-table~incident-dashboard~incident-table~incidents-report~incidents-status~individual-tabl~653abfa5.c90c4de1.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/js/definition-table~incident-table~incidents-report~individual-table~knowledge-table~routing-table~serv~9c57d9df.7546f311.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/js/definition-table~incident-table~incidents-status~individual-table~knowledge-table~policy-table~routi~95f9995b.bd2967ff.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56972 - "GET /static/js/error-403.8c1e8dbb.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/js/errors-404.c705045c.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/errors-500.f59c3e98.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56976 - "GET /static/js/incident-dashboard.d1db1531.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/js/incidents-report.1147d598.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/incident-dashboard~incident-table.fae29dec.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/js/incident-table.9ff946a3.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/js/incidents-status.7b1e502b.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/js/individual-table.86a83a39.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56972 - "GET /static/js/knowledge-table.0d010175.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/policy-table.1ecce372.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56974 - "GET /static/js/routing-table.3c4ab2f4.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/js/routing-table~service-table.efa19ce9.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56972 - "GET /static/js/search-result-list.f64f2c7c.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/js/service-table.4d71d004.js HTTP/1.1" 200 OK
INFO:     9.211.132.131:56975 - "GET /static/js/tag-table.05994c1a.js HTTP/1.1" 200 OK
ERROR:    Unable to find slug:  in self.all version 1: <generator object PluginManager.all at 0x7ff2d6813740> or version 2: <generator object PluginManager.all at 0x7ff2d6813740>
INFO:     9.211.132.131:56974 - "GET /api/v1/incident_types/?itemsPerPage=50&sortBy[]=name&descending[]=false HTTP/1.1" 500 Internal Server Error
ERROR:    Exception in ASGI application
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/uvicorn/protocols/http/httptools_impl.py", line 385, in run_asgi
    result = await app(self.scope, self.receive, self.send)
  File "/usr/local/lib/python3.8/site-packages/uvicorn/middleware/proxy_headers.py", line 45, in __call__
    return await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
    await self.middleware_stack(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
    await self.app(scope, receive, _send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 25, in __call__
    response = await self.dispatch_func(request, self.call_next)
  File "/usr/local/lib/python3.8/site-packages/dispatch/main.py", line 103, in dispatch
    metric_provider.timer("server.call.elapsed", value=elapsed_time, tags=tags)
  File "/usr/local/lib/python3.8/site-packages/dispatch/metrics.py", line 40, in timer
    p = plugins.get(provider)
  File "/usr/local/lib/python3.8/site-packages/dispatch/plugins/base/manager.py", line 43, in get
    raise KeyError(slug)
KeyError: ''
INFO:     9.211.132.131:56972 - "GET /static/fonts/Roboto-Regular.73f0a88b.woff2 HTTP/1.1" 200 OK
INFO:     9.211.132.131:56970 - "GET /static/fonts/materialdesignicons-webfont.7fb0e378.woff2 HTTP/1.1" 200 OK
INFO:     9.211.132.131:56971 - "GET /static/fonts/Roboto-Medium.90d16760.woff2 HTTP/1.1" 200 OK
ERROR:    Unable to find slug:  in self.all version 1: <generator object PluginManager.all at 0x7ff2d47787b0> or version 2: <generator object PluginManager.all at 0x7ff2d47787b0>
INFO:     9.211.132.131:56975 - "GET /api/v1/incident_priorities/?sortBy[]=view_order&descending[]=false HTTP/1.1" 500 Internal Server Error
ERROR:    Exception in ASGI application
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/uvicorn/protocols/http/httptools_impl.py", line 385, in run_asgi
    result = await app(self.scope, self.receive, self.send)
  File "/usr/local/lib/python3.8/site-packages/uvicorn/middleware/proxy_headers.py", line 45, in __call__
    return await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
    await self.middleware_stack(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
    await self.app(scope, receive, _send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 25, in __call__
    response = await self.dispatch_func(request, self.call_next)
  File "/usr/local/lib/python3.8/site-packages/dispatch/main.py", line 103, in dispatch
    metric_provider.timer("server.call.elapsed", value=elapsed_time, tags=tags)
  File "/usr/local/lib/python3.8/site-packages/dispatch/metrics.py", line 40, in timer
    p = plugins.get(provider)
  File "/usr/local/lib/python3.8/site-packages/dispatch/plugins/base/manager.py", line 43, in get
    raise KeyError(slug)
KeyError: ''

What's the keyerror?

opened by gazzerman2 46

Dispatch Install, Deployment, and Config Support

Describe the bug This regards to dispatch slack configuration issue, I have updated the necessary details in slack plugins according to dispatch [slack documentation.] But I am getting multiple errors.

Errors:

Error from Slack app: dispatch-conversionAPP 8:31 PM Looks like you tried to run /dispatch-list-incidents in a conversation where the Dispatch bot is not present. Add the bot to your conversation or run the command in one of the following conversations: Only visible to you 8:34 I see you tried to run /dispatch-list-participants in an non-incident conversation. Incident-specifc commands can only be run in incident conversations. Only visible to you 8:39 I see you tried to run /dispatch-list-my-tasks in an non-incident conversation. Incident-specifc commands can only be run in incident conversations. Only visible to you 8:39 I see you tried to run /dispatch-update-incident in an non-incident conversation. Incident-specifc commands can only be run in incident conversations. Only visible to you 8:42 Looks like you tried to run /dispatch-list-incidents in a conversation where the Dispatch bot is not present. Add the bot to your conversation or run the command in one of the following conversations:

Error from docker backend ERROR:dispatch.plugins.dispatch_slack.service:SlackError. Response: {'ok': False, 'error': 'channel_not_found'} Endpoint: conversations.info kwargs: {'channel': 'C03MFS2LV9Q'} ERROR:dispatch.plugins.dispatch_slack.service:SlackError. Response: {'ok': False, 'error': 'channel_not_found'} Endpoint: conversations.info kwargs: {'channel': 'C03MFS2LV9Q'}
triaged

opened by Hellboy7 40

MJML error with v20210212

Describe the bug When attempting to send emails using the email plugin I get the following in my error log. As with #976 I was not defining the mjml path inside my environmental vars. The incident does create successfully, but it does not send out emails. This build is using v20210212 as base. How would you recommend resolving? I have not worked with mjml before.

2021-02-23 13:55:02.637 EST- /usr/local/lib/python3.8/site-packages/dispatch/static/dispatch/node_modules/.bin/mjml

2021-02-23 13:55:02.637 EST at Function.Module._resolveFilename (internal/modules/cjs/loader.js:980:15)

2021-02-23 13:55:02.637 EST at Function.Module._load (internal/modules/cjs/loader.js:862:27)

2021-02-23 13:55:02.637 EST at Module.require (internal/modules/cjs/loader.js:1042:19)

2021-02-23 13:55:02.637 EST at require (internal/modules/cjs/helpers.js:77:18)

2021-02-23 13:55:02.637 EST at Object.<anonymous> (/usr/local/lib/python3.8/site-packages/dispatch/static/dispatch/node_modules/.bin/mjml:3:1)

2021-02-23 13:55:02.638 ESTTraceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/dispatch/decorators.py", line 37, in wrapper result = func(*args, **kwargs) File "/usr/local/lib/python3.8/site-packages/dispatch/incident/flows.py", line 687, in incident_create_flow send_incident_created_notifications(incident, db_session) File "/usr/local/lib/python3.8/site-packages/dispatch/incident/messaging.py", line 266, in send_incident_created_notifications notification_service.filter_and_send( File "/usr/local/lib/python3.8/site-packages/dispatch/notification/service.py", line 116, in filter_and_send send( File "/usr/local/lib/python3.8/site-packages/dispatch/notification/service.py", line 92, in send plugin.instance.send( File "/usr/local/lib/python3.8/site-packages/dispatch/decorators.py", line 58, in wrapper result = func(*args, **kwargs) File "/usr/local/lib/python3.8/site-packages/dispatch/decorators.py", line 74, in wrapper return func(*args, **kwargs) File "/usr/local/lib/python3.8/site-packages/dispatch/plugins/dispatch_google/gmail/plugin.py", line 94, in send message_body = create_message_body(notification_template, notification_type, **kwargs) File "/usr/local/lib/python3.8/site-packages/dispatch/messaging/email/utils.py", line 87, in create_message_body return render_html(template.render(**kwargs)) File "/usr/local/lib/python3.8/site-packages/dispatch/messaging/email/utils.py", line 103, in render_html raise Exception("MJML template processing failed.") Exception: MJML template processing failed.

opened by PurpleStarChild 34

Takes a long time to create incident.
Describe the bug Create incident is stuck almost for 5-10 minutes without any response.

To Reproduce This is the setup I have so far:

Empty database without sample data

Slack app and credentials setup

JIRA credentials setup

UI Works but has no data

Entered incident priority fields from UI

Entered Incident type from UI

Expected behavior The expected behavior is for the incident to be created in a few seconds at most.

Screenshots

Additional context Setup using ECS fargate and RDS
opened by sfc-gh-pkommini 33
Scheduler error after creating new incident

After creating an incident in Dispatch I get the following error in the logs. This seems related to the incident creation process itself. Do you have any suggestions on what may be the cause?

scheduler_1 | ERROR:dispatch.incident.scheduled:unsupported operand type(s) for -: 'NoneType' and 'datetime.datetime'

For context I am running a fresh copy of the development branch through docker.

opened by alexa-kelley-vim 32

Error: Unable to find slug: slack-contact

SO, my old checkout is working, I did a pull from master this morning and it's broken:

The old order that I was using was:

Create priority
Create Service
Create Document
Create Incident type

today it is not creating Document, it's erroring:

web_1       | INFO:     172.25.0.1:49720 - "GET /img/icons/favicon-16x16.png HTTP/1.1" 200 OK
web_1       | INFO:     172.25.0.1:49724 - "GET /api/v1/terms/ HTTP/1.1" 200 OK
web_1       | INFO:     172.25.0.1:49722 - "GET /api/v1/incident_priorities/ HTTP/1.1" 200 OK
web_1       | INFO:     172.25.0.1:49728 - "GET /api/v1/incident_types/?itemsPerPage=50&sortBy[]=name&descending[]=false HTTP/1.1" 500 Internal Server Error
web_1       | ERROR:    Exception in ASGI application
web_1       | Traceback (most recent call last):
web_1       |   File "/usr/local/lib/python3.8/site-packages/uvicorn/protocols/http/httptools_impl.py", line 385, in run_asgi
web_1       |     result = await app(self.scope, self.receive, self.send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/uvicorn/middleware/proxy_headers.py", line 45, in __call__
web_1       |     return await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
web_1       |     await self.middleware_stack(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
web_1       |     await self.app(scope, receive, _send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 22, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 19, in __call__
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
web_1       |     await self.app(scope, receive, sender)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
web_1       |     await route.handle(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 376, in handle
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/applications.py", line 146, in __call__
web_1       |     await super().__call__(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
web_1       |     await self.middleware_stack(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
web_1       |     await self.app(scope, receive, _send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
web_1       |     await self.app(scope, receive, sender)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
web_1       |     await route.handle(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 227, in handle
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 41, in app
web_1       |     response = await func(request)
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/routing.py", line 204, in app
web_1       |     response_data = await serialize_response(
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/routing.py", line 126, in serialize_response
web_1       |     raise ValidationError(errors, field.type_)
web_1       | pydantic.error_wrappers.ValidationError: 4 validation errors for IncidentTypePagination
web_1       | response -> items -> 0 -> template_document -> weblink
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 0 -> template_document -> name
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 1 -> template_document -> weblink
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 1 -> template_document -> name
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | INFO:     172.25.0.1:49720 - "GET /api/v1/documents/?q=&page=1&itemsPerPage=10&sortBy[]=name&descending[]=false HTTP/1.1" 500 Internal Server Error
web_1       | ERROR:    Exception in ASGI application
web_1       | Traceback (most recent call last):
web_1       |   File "/usr/local/lib/python3.8/site-packages/uvicorn/protocols/http/httptools_impl.py", line 385, in run_asgi
web_1       |     result = await app(self.scope, self.receive, self.send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/uvicorn/middleware/proxy_headers.py", line 45, in __call__
web_1       |     return await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
web_1       |     await self.middleware_stack(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
web_1       |     await self.app(scope, receive, _send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 22, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 19, in __call__
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
web_1       |     await response(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
web_1       |     async for chunk in self.body_iterator:
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
web_1       |     task.result()
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
web_1       |     await self.app(scope, receive, sender)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
web_1       |     await route.handle(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 376, in handle
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/applications.py", line 146, in __call__
web_1       |     await super().__call__(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
web_1       |     await self.middleware_stack(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
web_1       |     await self.app(scope, receive, _send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
web_1       |     raise exc from None
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
web_1       |     await self.app(scope, receive, sender)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
web_1       |     await route.handle(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 227, in handle
web_1       |     await self.app(scope, receive, send)
web_1       |   File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 41, in app
web_1       |     response = await func(request)
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/routing.py", line 204, in app
web_1       |     response_data = await serialize_response(
web_1       |   File "/usr/local/lib/python3.8/site-packages/fastapi/routing.py", line 126, in serialize_response
web_1       |     raise ValidationError(errors, field.type_)
web_1       | pydantic.error_wrappers.ValidationError: 4 validation errors for DocumentPagination
web_1       | response -> items -> 4 -> weblink
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 4 -> name
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 5 -> weblink
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | response -> items -> 5 -> name
web_1       |   none is not an allowed value (type=type_error.none.not_allowed)
web_1       | INFO:     172.25.0.1:49722 - "GET /api/v1/terms/ HTTP/1.1" 200 OK
web_1       | INFO:     172.25.0.1:49722 - "GET /service-worker.js HTTP/1.1" 304 Not Modified
web_1       | INFO:     172.25.0.1:49722 - "GET /precache-manifest.0e22feb0b50332dfd9fe9adf70d545f9.js HTTP/1.1" 304 Not Modified

opened by tomarv2 28

Redirect unauthed access to the app to login page

Is your feature request related to a problem? Please describe. Right now when I access the home page without logging in first. It stays stuck loading the dashboard like in the screenshot below:

Describe the solution you'd like If the user is not logged in redirect the user to the login page in case of the basic-authentication flow

Describe alternatives you've considered Not sure if there's an alternative.
bug

opened by sfc-gh-pkommini 27

db_sesssion is None, Using BasicAuth and only a subset of GSuite Plugins

Describe the bug Towards #686 I've made all the changes to use the service account without any delegation to do all the GSuite API calls. However, I found a bug while creating an incident. This is the state of what plugins are enabled, since without Domain-Wide Delegation we can't get gmail and calendar plugins to work, I've disabled them.

DEBUG:Updated the external ticket DT-40.:/usr/local/lib/python3.8/site-packages/dispatch/incident/flows.py:update_external_incident_ticket:167
DEBUG:Incident created notifications sent.:/usr/local/lib/python3.8/site-packages/dispatch/incident/messaging.py:send_incident_created_notifications:270
INFO:Dispatch Core App: Incident notifications sent:/usr/local/lib/python3.8/site-packages/dispatch/event/service.py:log:154
DEBUG:Recommendation: Documents: [] Individuals: [] Teams: [] Services: []:/usr/local/lib/python3.8/site-packages/dispatch/route/service.py:create_recommendation:128
ERROR:'NoneType' object has no attribute 'query':/usr/local/lib/python3.8/site-packages/dispatch/incident/flows.py:incident_create_flow:716
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/dispatch/incident/flows.py", line 702, in incident_create_flow
    send_incident_participant_announcement_message(
  File "/usr/local/lib/python3.8/site-packages/dispatch/incident/messaging.py", line 391, in send_incident_participant_announcement_message
    participant_info = contact_plugin.instance.get(participant_email)
  File "/usr/local/lib/python3.8/site-packages/dispatch/plugins/dispatch_core/plugin.py", line 214, in get
    individual_service.get_by_email(db_session=db_session, email=email),
  File "/usr/local/lib/python3.8/site-packages/dispatch/individual/service.py", line 32, in get_by_email
    db_session.query(IndividualContact).filter(IndividualContact.email == email).one_or_none()
AttributeError: 'NoneType' object has no attribute 'query'

Looking closely at the function below:

class DispatchContactPlugin(ContactPlugin):
    title = "Dispatch Plugin - Contact plugin"
    slug = "dispatch-contact"
    description = "Uses dispatch itself to resolve incident participants."
    version = dispatch_plugin.__version__

    author = "Netflix"
    author_url = "https://github.com/netflix/dispatch.git"

    def get(self, email, db_session=None):
        print(f"db_session is: {db_session}")
        return getattr(
            individual_service.get_by_email(db_session=db_session, email=email),
            "__dict__",
            {"email": email, "fullname": email},
        )

I found that db_session if not passed is set to None in this call:

  File "/usr/local/lib/python3.8/site-packages/dispatch/incident/messaging.py", line 391, in send_incident_participant_announcement_message
    participant_info = contact_plugin.instance.get(participant_email)

My question is:

Does this warrant the change for this line of code from:

         participant_info = contact_plugin.instance.get(participant_email)

        participant_info = contact_plugin.instance.get(participant_email, db_session)

to pass the db_session as needed by the get() method, because the log suggests it's passed as none or am I missing something?

bug Stale

opened by sfc-gh-pkommini 23

Improve documentation about PKCE

Hi, we are trying to adopt the tool, and we are struggling trying to configure PKCE with google auth, PKCE it's kind of new, we may not be fully getting it. But is it possible that you guys can help us configure that, so that we can contribute to the docs?

The issue now, is that without an auth provider, the app is not usable. We also detected that may be an inconsistency between the docs and the code with this env var

I also asked on a separate issue, and I tried reading the docs, but is still not clear, and I think this may be the case for the majority of the users.

Thanks

opened by gargrag 23

Issues with Basic Auth

I'm trying to get basic auth set up and I have a few issues. I'm not using the dispatch-docker project as I'm trying to deploy to kubernetes.

I've set DISPATCH_AUTHENTICATION_PROVIDER_SLUG=dispatch-auth-provider-basic, I was running into issues with the Vue app not redirecting to /login until I realized I had to set VUE_APP_DISPATCH_AUTHENTICATION_PROVIDER_SLUG at container build time, as well. Even with this, /incidents/report fails to get Type and Priority because the JWT token is not sent to the API, even though it is present in local storage. It seems the Authorization header isn't being set correctly or in all places?

When visiting /incidents/report with a valid token in local storage:

INFO:     172.16.7.67:58766 - "GET /api/v1/incident_priorities/?sortBy[]=view_order&descending[]=false HTTP/1.1" 500 Internal Server Error
ERROR:    Exception in ASGI application
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/uvicorn/protocols/http/httptools_impl.py", line 385, in run_asgi
    result = await app(self.scope, self.receive, self.send)
  File "/usr/local/lib/python3.8/site-packages/uvicorn/middleware/proxy_headers.py", line 45, in __call__
    return await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
    await self.middleware_stack(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
    await self.app(scope, receive, _send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
    await response(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
    async for chunk in self.body_iterator:
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
    task.result()
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 22, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/sentry_asgi/middleware.py", line 19, in __call__
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
    await response(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
    async for chunk in self.body_iterator:
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
    task.result()
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 26, in __call__
    await response(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/responses.py", line 197, in __call__
    async for chunk in self.body_iterator:
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 56, in body_stream
    task.result()
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/base.py", line 38, in coro
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
    await self.app(scope, receive, sender)
  File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
    await route.handle(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 376, in handle
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/fastapi/applications.py", line 146, in __call__
    await super().__call__(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/applications.py", line 102, in __call__
    await self.middleware_stack(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 181, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/middleware/errors.py", line 159, in __call__
    await self.app(scope, receive, _send)
  File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 82, in __call__
    raise exc from None
  File "/usr/local/lib/python3.8/site-packages/starlette/exceptions.py", line 71, in __call__
    await self.app(scope, receive, sender)
  File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 550, in __call__
    await route.handle(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 227, in handle
    await self.app(scope, receive, send)
  File "/usr/local/lib/python3.8/site-packages/starlette/routing.py", line 41, in app
    response = await func(request)
  File "/usr/local/lib/python3.8/site-packages/fastapi/routing.py", line 186, in app
    solved_result = await solve_dependencies(
  File "/usr/local/lib/python3.8/site-packages/fastapi/dependencies/utils.py", line 520, in solve_dependencies
    solved = await run_in_threadpool(call, **sub_values)
  File "/usr/local/lib/python3.8/site-packages/starlette/concurrency.py", line 34, in run_in_threadpool
    return await loop.run_in_executor(None, func, *args)
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.8/site-packages/dispatch/auth/service.py", line 82, in get_current_user
    return get_or_create(db_session=db_session, user_in=UserRegister(email=user_email))
  File "pydantic/main.py", line 338, in pydantic.main.BaseModel.__init__
pydantic.error_wrappers.ValidationError: 1 validation error for UserRegister
email
  none is not an allowed value (type=type_error.none.not_allowed)

visiting /incidents/report for the first time always redirects to /login
/login redirects to the dashboard on successful login instead of back to the report page, which would confuse users who are just there to report issues.
Is there a way to separate users who are able to access the dashboard vs users who are able to report incidents?

bug

opened by bsundsrud 20

enhancement/case-participants-roles-and-permissions
Initial skeleton for case participants. This PR adds participants (currently reporter and observer) to the case model and allows users to add observers on the front-end. Additionally, this adds the participants tab to the case edit sheet to remain consistent between incident and case front-end.

Observer Role

Can view cases

Receives case created notifications (when implemented)

...

enhancement
opened by wssheldon 0
Checks for auth token on app refresh

Hi, All!

I noticed that, at least, in case of basic auth, the token stored in the storage is not checked for. Therefore, upon refresh user needs to login again.

I suggest some potential change that fixes this. I'm a newcomer to dispatch, so I expect I will learn something new soon :)

Look forward to your feedback!

Cheers, Victor
bug

opened by vindex10 2
Bugfix/incident-endpoint-performance

They query performance for /incidents is quite poor. Via nested pedantic relationships we are loading a cascading set of attributes we don't need. This PR introduced the idea of "minimal" models that try to not load any unnecessary sub-models. This along with modifying some relationships' lazy loading to use subqueries provided a 10x reduction in API response time (loading 500 incidents).

There are likely similar improvements to be back for cases and other endpoints. Should the need arise. I've removed several "nested" models that were similar to "minimal" but never actually used.
enhancement

opened by kevgliss 0
Enhancement/slack bolt

This PR refactors the current slack functionality to use the bolt and blockkit libraries.

@mvilanova, this isn't perfect and still needs some more testing. But I would appreciate if you took a look and maybe did some testing if you had some cycles available.

I've been mostly using socket mode as it's a bit easier to add commands in my dev environment.
enhancement

opened by kevgliss 1
postgres role doesnt exist

I have noticed in the new release, after the dispatch-build , when its asking to load sample data, I have give yes, there I could see this role error, does it effect anything

& in the older release while initializing db, I saw this error dispatch-20220801- alembic.util.exc.CommandError: Can't locate revision identified by 'eb348d46afd0'
triaged

opened by manireddyk 2

Releases(v20221207)

v20221207(Dec 7, 2022)
Hi Dispatch users!

This is the first release of the month of December and last one of 2022. This release includes new features to speed up the process of creating and setting up projects, support for Github codespaces, and enhancements and bug fixes through the application.

Thanks for your continuous support, and happy holidays and best wishes for 2023!

Breaking Changes:

With this release, we have migrated all frontend envvars to use the VITE build system. Due to this, all previous envvars prefixed with VUE_ should be migrated to a VITE_ prefix.

Enhancements:

Adds support for creating default configuration settings for projects on project creation (#2729) by @mvilanova

Returns incident types ordered by name and severities and priorities ordered by viewing order (#2750) by @mvilanova

Improves to incident edit permissions (#2747) by @mvilanova

Changes participant welcome message language to make it inclusive of all types of incidents (#2744, #2748) by @mvilanova

Improves Slack direct message language to incident commander (#2743) by @mvilanova

Upgrades Python base and development requirements (#2740, #2739) by @mvilanova

Updates list of Slack commands that require a role to be run (#2738) by @mvilanova

Adds support for GitHub codespaces (#2686, #2697) by @kevgliss

Bug Fixes:

Checks if incident participant is a task assignee not owner before allowing them to leave the incident conversation (#2737) by @mvilanova

Forces a page refresh for non basic auth providers (#2733) by @kevgliss

Replaces localhost with 127.0.0.1 in Vite config to resolve connection issue with Node and Vite (#2731) by @mvilanova

Removes PWA and its manifest (#2728, #2736) by @kevgliss

Fixes issue where calls to the /settings endpoint fails due to being called before SSO / PKCE libraries are initialized. (#2723, #2724, #2725) by @kevgliss

Fixes an issue with the core dispatch ticket plugin (#2712) by @kevgliss

Updates commander or reporter on incident update only if needed (#2703) by @mvilanova

Removes references to severity for incident report in Slack (#2695, #2698, #2699) by @kevgliss

Fixes data export feature (#2688) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20221110(Nov 10, 2022)
Hi Dispatch users!

We've been busy working on Dispatch since the last release in September and this release comes with a ton of new useful features, improvements, and bug fixes across the app. Here are some that are worth highlighting:

Allowing to define and set incident severities to represent the measured impact resulting from an incident.

Allowing to assign a new participant role called Observer to improve accuracy of incident cost calculation. Incident participants that get resolved via engagement filters and added to the incident on incident creation or modification will be assigned this role. Time spent on this role won't be counted against incident cost. Individuals with this role will get the role converted to Participant if they send 10 or more messages to the incident channel.

Allowing to view signal instances associated with a case.

Ability to report cases via intake form at https://dispatch.example.net/default/cases/report.

Allowing to configure client settings via an API call.

Give it a try and let us know what you think. Thanks to all community members for your continuous help and support!

Enhancements:

Shortens task notifications text and converts notifications to ephemeral to reduce noise in incident channels (#2679) by @mvilanova

Forces the user to specify the incident project (#2673) by @kevgliss

Don't attempt to sync triggers automatically on database upgrade (#2666) by @kevgliss

Allows to configure client settings via an API call (#2664) by @kevgliss

Adds a settings filter for project settings (#2659) by @kevgliss

Disables Run Workflow option if incident is closed or case is escalated or closed (#2655) by @mvilanova

Renames moderate severity to medium severity (#2654) by @mvilanova

Moves signal definitions to its own settings section (#2653) by @mvilanova

Allows to view signal instances associated with a case (#2643) by @kevgliss

Uses vite to build the frontend (#2637) by @kevgliss

Adds section for commander paged in the incident report receipt card (#2636) by @mvilanova

Announces when participants are assigned the observer role in the incident channel (#2634) by @mvilanova

Improves participant role's activity (#2633) by @mvilanova

Enhancements to signal deduplication (#2631) by @kevgliss

Adds support for a new incident observer participant role (#2625) by @mvilanova

Pre-fills mapped incident type in case type in escalate case form (#2619) by @mvilanova

Disables escalate option and button when case is escalated or closed (#2618) by @mvilanova

Reorganizes UI Panel (#2609) by @mvilanova

Adds support for incident severity (#2608) by @mvilanova

Allows for tasks to be specifically excluded (useful for scheduling signals) (#2589) by @kevgliss

Adds support for visibility in SearchFilter (#2587) by @jneelamekam

Shortens total response hours widget label (#2565) by @mvilanova

Hides escalate option and button if case is already escalated or closed (#2564) by @mvilanova

Deprecates relationship between task and ticket (#2563) by @mvilanova

Enhances case management workflows (#2550) by @kevgliss

Allows to load more than five incident types (#2548) by @mvilanova

Shows related cases in the incident details tab (#2546) by @mvilanova

Allows to load more tag types (#2545) by @mvilanova

Improves logging configuration (#2544) by @mvilanova

Enhances the case escalation modal (#2541) by @kevgliss

Enable case types in one project to be mapped to incident types in any project (#2540) by @mvilanova

Adds case reporting support (#2536) by @kevgliss

Bug Fixes:

Fixes validation that allowed multiple FAQs to be defined (#2681) by @kevgliss

Adds correct resource type when FAQs are created (#2680) by @kevgliss

Adds a case cascade to signal instances to allow for the deletion of cases (#2678) by @kevgliss

Updates the node version included in the docker file (#2677) by @kevgliss

Ensures we only show enabled incident types (#2670) by @kevgliss

Removed resource weblink resource validation as web link is not necessarily a URL (#2669) by @kevgliss

Active cases and incidents respect project filter query argument (#2668) by @kevgliss

Allow for 100% sampling rate (#2667) by @kevgliss

Ensures that filtering is only enabled for project settings subMenu's and not others (#2665) by @kevgliss

Adds missing incident severity to daily incidents report (#2663) by @mvilanova

Sorted tasks by creation date (#2658) by @jneelamekam

Closes db sessions when we're done with them to prevent having idle sessions (#2650) by @kevgliss

Check incident visibility before allowing individuals to join or subscribe to an incident (#2649) by @mvilanova

Always ensure there is a fingerprint for each signal (#2641, #2642) by @kevgliss

Fixing import and database revision branches (#2640) by @kevgliss

Sorted PD Schedule names (#2635) by @jneelamekam

Vue sentry fix (#2632) by @kevgliss

Disables dropping search triggers and functions (#2613) by @mvilanova

Fixes null values in case reporting form and allows for url updating and copying URL to clipboard (#2576) by @kevgliss

Sets the triage_at time when case is escalated via UI modal (#2568) by @mvilanova

Uses the 'simple' dictionary to provide better search consistency (#2559) by @kevgliss

Documentation:

Adds small descriptions of what Cases are (#2578) by @caioaao

Fixes to Slack config (#2574) by @caioaao

Adds hint to using CLI to install plugins (#2569) by @caioaao

Source code(tar.gz)
Source code(zip)
v20220915(Sep 15, 2022)
Hi Dispatch users!

This is the first release of the month of September. This release includes lots of improvements and bug fixes and initial support for creating and managing cases. For cases, we're only creating a ticket, group, storage, and document if their respective plugins are enabled. Cases have different statuses than incidents, and when moved to an escalated status, an incident will be created and mapped to the case if the case's type is mapped to an incident type. Give it a try and let us know what you think. Thanks to all community members for your continuous help and support!

Features:

Case Management (#2512, #2504, #2503, #2499, #2482, #2481, #2456, #2446, #2428, #2427, #2426, #2425, #2417, #2414, #2403, #2498, #2470, #2454, #2453, #2452, #2429, #2404) by @mvilanova

Enhancements:

Improves incidents dashboard (#2517) by @mvilanova

Renames and reorders columns in the Feedback table (#2511) by @mvilanova

Adds header-based auth plugin (#2494) by @filippog

Truncates incident description and resolution when they're too long (#2458) by @mvilanova

Always upper log_level before logging config (#2440) by @filippog

Re-organizes categories in the project settings panel (#2402) by @mvilanova

Reverts to using logger for logging incident cost updates to reduce number of events in the incident timeline (#2393) by @mvilanova

Disables other empty swaggers for container apps (#2521) by @kevgliss

Bug Fixes:

UI table layouts (#2501) by @kevgliss

Adds missing Vue template for project in the feedback table (#2505) by @mvilanova

Allows setting breadcrumbs to utilize the whole width before collapsing (#2506) by @kevgliss

Checks if commander has a relationship to an oncall service before attempting to page (#2493) by @mvilanova

Uses a different Jira issue template for incidents opened as closed (#2473) by @mvilanova

Sets response model to None for all delete endpoints to address breaking changes in FastAPI v0.80.0 (#2472) by @mvilanova

Sets a default resolution if not provided on case or incident creation (#2469) by @mvilanova

Fixes issue during the creation of incident collaboration documents (#2455) by @mvilanova

Fixes doc creation issue if template is None (#2443) by @3c-un-str

Wrap gmail.send in try/except due to tenacity.RetryError (#2430) by @3c-un-str

Do not process events generated by Slackbot (#2421) by @mvilanova

Adds protections to prevent hitting char limits in SaaS integrations (#2420) by @mvilanova

slack_menu empty tag list fix; uvloop support. (#2419) by @3c-un-str

Copy over incident_costs, terms & duplicates before updating incident from Slack (#2410) by @3c-un-str

Documentation:

Adds documentation for case and updates other documents (#2525, #2526, #2527) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220801(Aug 1, 2022)
Hi Dispatch users!

This is the first release of the month of August. This release includes improvements and bug fixes in the Web UI, backend, and documentation. Thanks to all community members for your continuous help and support!

Enhancements:

Response cost scheduler and calculation enhancements (#2381) by @mvilanova

Improves the new/ edit project UI component (#2380) by @mvilanova

Improves incident priority docstrings and error messages (#2367) by @mvilanova

Adds noqa to evergreen scheduled job import (#2345) by @mvilanova

Improves debugging messages in term scheduled job (#2339) by @mvilanova

Removes undefined and unused feature label (#2333) by @mvilanova

Adds tests label to enforce labels github workflow (#2332) by @mvilanova

Moves tag description after name and adds URI to tag table (#2330) by @mvilanova

Bug Fixes:

Increases incident task sync loopback to 10 minutes (#2368) by @mvilanova

Fixes bugs impacting filtering users by organization and getting users' organization role (#2336) by @mvilanova

Fixes bug preventing the creation of new incident priorities if a color is specified (#2391) by @mvilanova

Tests:

Disables schemathesis tests until we have time to fix them (#2331) by @mvilanova

Documentation:

Fixes typos in document paths and adds documentation for tag and tag type (#2329) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220706(Jul 6, 2022)
Hi Dispatch users!

This is the first release of the month of July. In this release, we fixed and improved evergreen reminders, added support for fetching and applying users' default projects for filtering purposes when custom authentication providers are used, squashed other bugs, and improved our documentation. Thanks again to all community members for your help!

Enhancements:

Load user settings for filtering purposes regardless of the auth provider used (#2226, #2316, #2316, #2317,#2324,#2318) by @mvilanova

Logs a warning if ticket plugin is not enabled on ticket creation (#2291) by @mvilanova

Bug Fixes:

Flips the order in which we delete triggers and their associated functions (#2304) by @mvilanova

Fixes and improves evergreen reminders (#2303) by @mvilanova

Always return all incidents to ensure cost for all incidents is calculated (#2255) by @mvilanova

Documentation:

Updates incident type documentation (#2292) by @mvilanova

Fixes broken documentation TOC (#2278) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220607(Jun 7, 2022)
Hi Dispatch users!

This is the first release of the month of June. This release is packed with bug fixes (thanks to all the community users who reported them!), language improvements in the incident intake form and the ability for the app to apply users' default projects to all data filters across the app when basic authentication is used.

Enhancements:

Improves intake form language (#2228) by @mvilanova

Uses users' default projects for incident filtering purposes (#2210) by @mvilanova

Requires Python 3.9 or greater and updates its requirements (#2250, #2251, #2207) by @mvilanova

Bug Fixes:

Always return all incidents when querying the database (#2255) by @mvilanova

Prevents overwriting the participant's oncall service when different roles are mapped to different oncall services and a participant has multiple roles (#2254) by @mvilanova

Fixes organization banners (#2248) by @mvilanova

Fixes an issue causing organization name to not being correctly extracted from request parameters (#2247) by @mvilanova

Fixes an issue impacting the ability to create new projects (#2246) by @mvilanova

Fixes ability to change user's role (#2242) by @mvilanova

Reverts to using hybrid property for incident total cost calculation (#2233) by @mvilanova

Populates contact information in daily feedback report emails (#2225) by @mvilanova

Saves document template description in the database on document creation (#2224) by @mvilanova

Fixes resource foreign keys in incident table (#2221) by @mvilanova

Makes model_cls param optional (#2215) by @mvilanova

Fixes badspec exception (#2214) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220504(May 4, 2022)
Hi Dispatch users!

This is a small release with some enhancements and bug fixes.

Happy responding!

Enhancements:

Do not interact with conversations if they are archived (#2188) by @mvilanova

Only update the cost of active and stable incidents (#2182) by @mvilanova

Bug Fixes:

Checks if participant.individual exists before accessing it (#2187) by @mvilanova

Only use markdown for new incident participant message when participant weblink exists (#2174) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220428(Apr 28, 2022)
Hi Dispatch users!

This release is mostly about enhancing and fixing bugs in the Web UI. You can now set custom colors to incident priorities and click on and see more information about tags in the Web UI. List of enhancements, bug fixes, and documentation improvements can be found below.

Enhancements:

Allows to set custom colors to incident priorities for dashboarding purposes (#2151, #2157) by @mvilanova

Updates executive report template text (#2149) by @mvilanova

Uses the simple search dictionary for incident type search (#2121) by @mvilanova

Hovering over a tag name shows its description and clicking on it opens its URI (#2107) by @mvilanova

Bug Fixes:

Dedupes resolved incident roles emails (#2173) by @mvilanova

Adds required keyword-only argument to incident_create_flow call (#2170) by @mvilanova

Documentation:

Updates installation document (#2168) by @mvilanova

Updates Slack documentation (#2109, #2113, #2114) by @mvilanova

Updates the incident templates doc (#2108) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220322(Mar 22, 2022)
Hi Dispatch users!

This is the second release of the month of March. This release is mostly about enhancing and fixing bugs in the Web UI. It also includes ground work to allow Dispatch members to set default settings that will later be used for filtering across the UI such as default projects. List of enhancements and bug fixes below.

Enhancements:

Adds a protection for when we send the feedback direct message to all participants. (#2090) by @mvilanova

Moves owner permission check for user update to function logic. (#2089) by @mvilanova

Adds support for multi year charts and turns off animations to help performance. (#2087) by @kevgliss

Adds support for setting default projects in member settings. (#2083) by @mvilanova

Allows the primary navigation bar to be minimized. (#2074) by @kevgliss

Changes default time range to current month plus full previous month. (#2072) by @mvilanova

Enhances the data source UI. (#2071) by @kevgliss

Return projects and incident types sorted by name desc. (#2061) by @mvilanova

Adds resolution to incident close review notification. (#2058) by @mvilanova

Improves title of dashboard filter dialogs. (#2053) by @mvilanova

Bug Fixes:

Uses the simple search dictionary for fulltext search. (#2093) by @kevgliss

Fixes a few issues with the incident dashboard drilldown table. (#2088) by @kevgliss

Fixes a typo such that aggregate correctly gets reset. (#2086) by @kevgliss

Fixes issue with comboboxes not displaying multiple items with the same name. (#2084) by @kevgliss

Makes default time range timezone aware. (#2075) by @mvilanova

Bugfix/data status (#2073) by @kevgliss

Making source required for query creation. (#2068) by @kevgliss

Fixing selects, making them searchable. (#2067) by @kevgliss

Fixing map to filter. (#2066) by @kevgliss

Fixes incident forecast and makes sure url params are respected in dashboard. (#2062) by @kevgliss

Fixes issue with incident task creation. (#2060) by @mvilanova

Fixes bug in task dashboard (#2054) by @kevgliss

Source code(tar.gz)
Source code(zip)
v20220310(Mar 10, 2022)
Hi Dispatch users!

This is the first release of the month of March. This release includes changes to improve data filtering reliability, the ability to capture and export incident resolution, and support for storing and keeping track of metadata about data sources and queries among other improvements and bug fixes.

Enhancements:

Adds support for data source metadata repository (#2000) by @kevgliss

Allows for capturing and exporting incident resolution (#1992) by @mvilanova

Adds incident closed at time to incidents table (#2048) by @kevgliss

Adds apply filter button to all filtering dialogs (#2041, #2053, #2046) by @mvilanova and @kevgliss

Bug Fixes:

Improves data filtering reliability (#2040, #2052) by @mvilanova

Fixes incident forecasting (#2049) by @kevgliss

Disables ad-hoc tag creation (e.g. combobox) (#2047) by @kevgliss

Fixes task status filtering and adds the ability for model to be specified during table option parsing (#2045) by @kevgliss

Fixes indentation when checking if commander needs to be paged on incident creation (#2014) by @mvilanova

Fixing an issue with spacy library change (#2009) by @kevgliss

Source code(tar.gz)
Source code(zip)
v20220214(Feb 14, 2022)
Hi Dispatch users!

This is the first release of the month of February. This release includes changes to improve timeline logging for different events, adds two new bar charts for incident commander and reporter location to the dashboard, and addresses a pesky race condition on incident update among other improvements and bug fixes.

Enhancements:

Creates timeline event when incident document is opened or marked as read only (#1981) by @mvilanova

Improves logging for ticket status changes and assign role flow (#1975) by @mvilanova

Creates a timeline event when the ticket is updated (#1967) by @mvilanova

Update our estimate of yearly business hours. (#1962) by @forestmonster

Adds bar charts for incident commanders and reporters location to the dashboard (#1961) by @mvilanova

Updates the NPM modules version (#1919) by @mvilanova

Adds IPython package to development requirements (#1968) by @mvilanova

Bug Fixes:

Addresses a race condition on incident update (#1976, #1980, #1982, #1988) by @mvilanova

Do not reactivate incident participant if incident status is closed (#1974) by @mvilanova

Bumps tomli package version to resolve a conflict (#1973) by @mvilanova

Fixes the organization update test (#1972) by @mvilanova

Fixes incident pydantic models and hybrid properties (#1963) by @mvilanova

Reverts default value for business work hours in year back to 2080 (#1956) by @mvilanova

Initializes data properties to avoid typerror exceptions in report submission card (#1944) by @mvilanova

Shows a forbidden message on resource edit when user role permissions are not sufficient (#1936) by @mvilanova

Disables the name field when editing an organization (#1935) by @mvilanova

Returns HTTP 409 if an organization exists on organization create (#1925) by @mvilanova

Check if data exists before accessing it in report received card (#1920) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20220119(Jan 19, 2022)
This is the first release of 2022, which includes some enhancements and bug fixes. You can find more details below:

Enhancements:

Allows to define database engine pool size and max overflow values (#1899, #1900) by @mvilanova

Updates pinned version for scipy package (#1849) by @mvilanova

Removes commander and liaison service columns from incident type table (#1830) by @mvilanova

Makes the monaco editor load lazily reduces bundle size by 3x (#1825) by @kevgliss

Bug Fixes:

Reverts to IncidentRead in IncidentPagination Pydantic model (#1907) by @mvilanova

Replaces localhost with 127.0.0.1 in devServer vue.config.js (#1906) by @mvilanova

Skips plugin create instance test until we have a fix (#1866) by @mvilanova

Fix spelling error on feedback button (#1862) by @forestmonster

Fixes schemathesis tests (#1847) by @mvilanova

Don't send update notifications on closed incidents. (#1846) by @kevgliss

Fixes typo in subscribe to incident messaging (#1845) by @mvilanova

Fixes an issue were flow breaks when no group plugin exists (#1838) by @kevgliss

Fixes a bug were settings couldn't be filled on plugin creation (#1837) by @kevgliss

Makes project owner optional (#1836) by @kevgliss

Removes duplicated Pydantic fields (#1831) by @mvilanova

Removes status code check (#1824) by @kevgliss

Fixes issue with the incident type dashboard not rendering (#1821, #1823) by @kevgliss

Fixes an issue with missing reported at (#1817) by @kevgliss

Fixes an issue with marking storage readonly when there is none (#1816) by @kevgliss

Adds some activity for old incidents (#1815) by @kevgliss

Tests:

Skips plugin create instance test until we have a fix (#1866) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20211116(Nov 16, 2021)
The first release of November! This release contains quite a few fixes and some helpful enhancements, including move more settings from the configuration file to the UI.

Enhancements:

Excludes fields not required for dashboards (#1814) by @kevgliss

Removes some google drive specific options to the plugin instance (#1794) by @kevgliss

Adds a subscribe button to incident notifications (#1793) by @kevgliss

Adds UI elements for project settings (#1792) by @kevgliss

Adds a participant message counter which is then used for more accurate cost calculations (#1783) by @kevgliss

Adds the ability to mark tags types as mutually exclusive (#1782) by @kevgliss

Adds ability to mark incidents readonly on incident close (#1780) by @kevgliss

Moves more settings to projects and deprecates unneeded settings (#1773) by @kevgliss

Makes written feedback required to ensure it can be actioned (#1772) by @mvilanova

Removes some google drive specific options to the plugin instance (#1769) by @kevgliss

Adds generic workflow plugin that calls a API endpoint to trigger a workflow (#1764) by @jtorvald

Moves unneeded arrow dep (#1762) by @kevgliss

Allowing for multiple tags to be set <key>:<value>,<key1>:<value1> (#1749) by @kevgliss

Improves logging in workflow scheduled jobs when plugin is not enabled (#1742) by @mvilanova

Bug Fixes:

Allows for plugin secrets to be updated (#1811) by @kevgliss

Fixes our ability to disabling downloading of incident document (#1808) by @kevgliss

Fixes the subscribe to incident ui button (#1807) by @kevgliss

Fixes issues with slack tagging and socket mode (#1806) by @kevgliss

Fixing bug with incident cost calculation (#1804) by @kevgliss

Fixes issue creating organizations (#1791) by @kevgliss

Making socket mode optional in UI (#1779) by @kevgliss

Throws a better error if no workflows are available (#1768) by @kevgliss

Adds project information to documents (#1760) by @kevgliss

Updating package-lock.json (#1746) by @kevgliss

Improves get or create user function to avoid db integrity errors (#1743) by @mvilanova

Changes weblink default to empty string (#1741) by @mvilanova

Fixes bug where plugin enablement did not take project into consideration (#1738) by @kevgliss

Documentation:

First user should be owner not admin (#1781) by @kevgliss

Source code(tar.gz)
Source code(zip)
v20211015(Oct 15, 2021)
This is the first release of October!

This release migrates configuration settings for plugins from the .env file to the Web UI. It also includes a long list of other improvements and bug fixes. List of merged changes can be found below:

Enhancements:

Improves help documentation for Slack app user id (#1727) by @mvilanova

Improves incident review direct message sent on incident close (#1698) by @mvilanova

Updates example configuration .env file (#1697) by @mvilanova

Replaces incident cost type select with combobox (#1679) by @mvilanova

Supports windows file path & env vars for CLI serve command (#1638) by @axellaurelut

Adds Python 3.9 to setup.py (#1629) by @anukaal

Moves plugin configuration from .env file to Web UI (#1619) by @kevgliss

Bug Fixes:

Adds resolved liaison and scribe roles to incident resources (#1726) by @mvilanova

Moves paging the commander to the incident creation flow (#1718) by @mvilanova

Adds missing config kwarg to workflow modal handler and action functions (#1717, #1663) by @mvilanova, @kevgliss

Adds missing service_id param to opsgenie plugin code (#1716) by @mvilanova

Fixes issue when switching orgs with spaces in their names (#1711) by @mvilanova

Saves app theme in localStorage (#1708) by @jtorvald

Fixes commander resolution on incident creation (#1702) by @mvilanova

Fixes database revision (#1696) by @mvilanova

Combines date and time pickers in details tab (#1695) by @kevgliss

Fixes issue with missing values during migration (#1689) by @kevgliss

Fixing missing config parameter in Slack menu (#1686) by @kevgliss

Ensure search expression is not null (#1685) by @kevgliss

Do not send tactical report reminder on incident update if status has not changed (#1684) by @mvilanova

Fixes workflow tests (#1678) by @kevgliss

Respects commander when passed during incident creation (#1677) by @kevgliss

Fixes issue with relying on decorator to provide slack config (#1676) by @kevgliss

Fixes several issues with monitor (#1675, #1667, #1666, #1665) by @kevgliss

Re-adds plugin combobox (#1662) by @kevgliss

Adjusts incident task lookback (#1661) by @kevgliss

Fixes issue with decorator stackoverflows (#1660) by @kevgliss

Fixes issues with Jira configuration and plugin (#1658, #1657) by @kevgliss

Fixes organization admin and manager permissions (#1648) by @mvilanova

Allows all roles except member to see restricted incidents (#1645) by @mvilanova

Fixes incident date filtering (#1644) by @mvilanova

Fixes incident type plugin metadata UI (#1643) by @kevgliss

Fixes issue with forecast filter (#1642) by @kevgliss

Fixes template creation within incident types (#1640) by @kevgliss

Fixes table name for incident_role_incident_priority in db migration (#1639) by @mnuck-fp

Fixes build errors induced by move to slim base image (#1628) by @mnuck-fp

Fixes incident tag creation (#1618) by @kevgliss

Fixes an issue with service id confusion and tagging incident creation (#1617) by @kevgliss

Documentation:

Updates description for incident visibility (#1656) by @mvilanova

Source code(tar.gz)
Source code(zip)
v20210913(Sep 13, 2021)
This is the first release of September!

Two new features to highlight:

This release adds the ability to specify evergreen notifications for services and notifications. Evergreen notifications are email reminders (typically once per quarter) that remind resource owners to keep their resources current. We now support evergreen notifications for Incident Templates, Runbooks, Services (e.g. pagerduty oncalls), and notifications (slack, email, etc.,).

Also in this release, we introduce the idea of "incident roles". In the past, incident types would define which on-call service would be mapped to the incident commander (e.g. all vulnerability incidents would be mapped to AppSec). With incident roles, we've introduced more flexibility allowing you to define who should be assigned the incident commander role (or the scribe or the liaison roles) based on an incident's type, priority, or even tags associated with it.

Enhancements:

Adds better repr for our sqlalchemy objects (#1614) by @kevgliss

Adds functionality to group release notes by label (#1611) by @kevgliss

We do not resolve incident roles and page the commander for incidents opened as closed (#1610) by @mvilanova

Removes tracking-only checkbox from incident reporting form (#1608) by @mvilanova

Adding tagging via slack message events (#1587) by @kevgliss

Enhancement/evergreen (#1584) by @kevgliss

Adds logout functionality to UI (#1580) by @kevgliss

Adds some UI documentation and tightens up table interface (#1575) by @kevgliss

Removing un-needed lens (#1553) by @kevgliss

Enhancement/participant role filters (#1540) by @kevgliss

Addresses some sticky circular imports with our pydantic models (#1535) by @kevgliss

Ensures that the update button is correctly aligned (#1534) by @kevgliss

Allow build time VUE_APP variables (#1533) by @ymatsiuk

Speeds up the responsiveness of cli commands (#1531) by @kevgliss

Adding dependency labels (#1527) by @kevgliss

Bug Fixes:

Ensures new incident roles match all priorities (#1616) by @kevgliss

Fixes issue when setting the incident cost in the ticket (#1613) by @mvilanova

Fixes an issue where incident tags could not be updated. (#1612) by @kevgliss

Making primary properties optional (#1609) by @kevgliss

Fixing an issue were multiple transactions could happen in the same session (#1606) by @kevgliss

Fixes bug in how tactical reports are created via the UI. (#1604) by @kevgliss

Allowing the default incident type and priorities to be used (#1599) by @kevgliss

Fixing issue where FAQ wouldn't populate on pre-filled projects (#1596) by @kevgliss

Fixing issue creating new roles (#1583) by @kevgliss

Fixes an issue where an users password would be reset after a role change. (#1579) by @kevgliss

Uses correct enum when setting resource type for executive report documents (#1568) by @mvilanova

Fixes issue with trigger function on organization creation (#1567) by @mvilanova

Fixes OrganizationSlug regex (#1565) by @mvilanova

Renames label doc to documentation (#1562) by @mvilanova

Fixes issue with global search (#1558) by @kevgliss

Fixes issue where 'stable_at' wasn't being set from the UI. (#1552) by @kevgliss

Ensuring that commands issued from outside of incident channels specify organization (#1551) by @kevgliss

Fixes issue with the wrong description being saved for tasks. (#1546) by @kevgliss

Installs the plugins before running scheduled tasks (#1544) by @mvilanova

Makes id in ProjectRead optional (#1543) by @mvilanova

Revert "Queries Project API if project parameter is included in URL" (#1542) by @mvilanova

Queries Project API if project parameter is included in URL (#1541) by @mvilanova

Fixes issue with submitting an incident with a visibility (#1537) by @kevgliss

Fixes issues with the way that the plugin instance combo box was being used (#1532) by @kevgliss

Bugfix/sample data columns (#1530) by @kevgliss

Fixes an issue with term filters (#1528) by @kevgliss

Syncing document terms was accessing the wrong attribute (#1526) by @kevgliss

Documentation:

fix formatting typos (#1603) by @roor0

Adds help menu (#1586) by @kevgliss

Adds some UI documentation and tightens up table interface (#1575) by @kevgliss

Adds parameters command documentation (#1571) by @kevgliss

Update "First User" instructions in documentation (#1560) by @themullinator

Source code(tar.gz)
Source code(zip)
v20210804.1(Aug 4, 2021)

This is a point release that ensures that the example sample data is up to date.
Source code(tar.gz)
Source code(zip)
v20210804(Aug 4, 2021)
This is the first release of August!

This release is all about improvements and bug fixes. A list of merged changes can be found below:

Enhancements:

Added many API tests CRUD tests and schema validations (#1516, #1506, #1503, #1503, #1501, $1497, #1495, #1490, #1482, #1480, #1477, #1476, #1475, #1473, #1472, #1471, #1468, #1467, #1466, #1464, #1463)

We don't attempt to notify the user in the channel if the incident is closed (#1520) by @mvilanova

Adds project name to daily incident report title (#1510) by @mvilanova

Replaces jsonable_encoder with custom dict function and removes db_session.add() from update functions (#1496) by @mvilanova

Adds rendered participants to incident submission form (#1483) by @kevgliss

Creates a new 'DispatchEnum' (#1446) by @kevgliss

Adds FAQ document link to incident submission form (#1448) by @kevgliss

Allowing tag type to be specified in notification filters (#1447) by @kevgliss

Fixing terms and descriptions (#1489) by @kevgliss

Bug Fixes:

Fixes an issue with task syncing (#1514) by @kevgliss

Takes project into account when fetching and creating individuals (#1507) by @mvilanova

Fixes an issue where a hash char would stop the encoding of a CSV (#1459) by @kevgliss

Unprocessable entity on any API request due to insufficient parameters (#1509) by @stefanm8

Fixes issue with setting a custom filter date (#1481) by @kevgliss

Fixes feedback table and inconsistent incident filtering (#1458) by @kevgliss

Fixing issue where template documents were disappearing (#1451) by @kevgliss

Makes sure we capture the whole day, regardless of the local time (#1450) by @kevgliss

Documentation:

Docs/template run books (#1518) by @kevgliss

Adding updated example data (#1493) by @kevgliss

Improve docstring comments (#1453) by @mattsta

Source code(tar.gz)
Source code(zip)
v20210714(Jul 15, 2021)
This is the first release of the month of July!

This release is all about improvements and bug fixes. List of merged changes can be found below:

Improvements:

Do not send messages to the participant or channel if the incident is closed (#1437) by @mvilanova

Allows tag sync plugins to create tag types dynamically (#1432) by @kevgliss

Ensures incident task assignees are up to date (#1420) by @mvilanova

Do not create a timeline event if the incident status has not changed (#1418) by @mvilanova

Forces exact username matching when searching users in Jira (#1415) by @mvilanova

Removes deprecated notify param (#1414) by @mvilanova

Improves participant management related to tasks (#1405, #1425) by @mvilanova

Improves dashboard detail (#1395) by @kevgliss

Makes organization and role required to update a user's role (#1383) by @mvilanova

Silences events from non-incident channels (#1378) by @kevgliss

Only re-resolve teams and individuals when the incident status is active (#1389) by @mvilanova

Allow admins to see all incidents (#1361) by @kevgliss

Allowing reporter to be specified and respecting service enablement (#1373) by @kevgliss

Removing organization from settings breadcrumbs (#1343) by @kevgliss

Adding default slug (#1344) by @kevgliss

Creates an empty document if no template is available. (#1335) by @kevgliss

Ensures that settings links contain current query params (#1337) by @kevgliss

Adding better PagerDuty message (#1330) by @kevgliss

Adding timeslice (#1304) by @kevgliss

Bug Fixes:

Fixes bug in task notification function (#1438) by @mvilanova

Fixes FAQ and conversation enum references (#1434) by @kevgliss

Fixes task source documents (#1433) by @kevgliss

Fixes Slack buttons for resolving or re-opening tasks (#1431) by @kevgliss

Fixes incident document creation (#1430) by @kevgliss

Fixes document tasks (#1429) by @kevgliss

Fixes document import (#1428) by @kevgliss

Fixes TaskStatus import (#1419) by @mvilanova

Replaces deprecated Binary symbol with LargeBinary (#1404) by @mvilanova

Fixes issues with creating the incident reporter (#1393, #1392, #1391) by @kevgliss

Fixes params for list my tasks (#1390) by @kevgliss

Re-adds slack_client to send_ephemeral_message call (#1388) by @mvilanova

Fixes issue with the restricted incidents filter (#1384) by @mvilanova

Multiple fixes (#1382) by @kevgliss

Do not throw an error if table does not exist when trying to drop it (#1381) by @mvilanova

Fixes issue fetching default incident type (#1380) by @kevgliss

Fixes issue with old block actions (#1379) by @kevgliss

Fixes initial triggers (#1377) by @kevgliss

Fixes bug with incident notifications (#1374) by @kevgliss

Fixes tracking sheet (#1372) by @kevgliss

Fixes plugin instance run (#1363) by @kevgliss

Fixes task creation (#1362) by @kevgliss

Fixes issue with workflow plugin instance (#1359) by @kevgliss

Fixes an issue with workflows not referencing plugin instances (#1358) by @kevgliss

Fixes issue with SSO user creation (#1357, #1352) by @kevgliss

Fixing misc issues (#1346) by @kevgliss

Fixing issue with how block actions are handled with multiple organizations (#1342) by @kevgliss

Fixes tag sync issue (#1341) by @kevgliss

Fixes issue with the tag recommender (#1340) by @kevgliss

Fixes some scheduled tasks (#1339) by @kevgliss

Fixes an issue with the handling of slack events. (#1338) by @kevgliss

Fixes an issue with session pooling (#1336) by @kevgliss

Allowing slack plugin to understand multiple organizations (#1332) by @kevgliss

Fixes organization roles (#1329) by @kevgliss

Adding exception logging (#1326) by @kevgliss

Add switch between access_token and id_token (#1323) by @ymatsiuk

Fixes issues with organizations (#1318, #1317, #1316) by @kevgliss

Fixes a command issue and adds clarification (#1298) by @dilbwagsingh

Sets the access token correctly for PKCE login flow. (#1296) by @kevgliss

Fixes add participant timeline event description not showing role (#1289) by @mvilanova

Fixes issue causing daily incident feedback report to not be sent (#1288) by @mvilanova

Don't show tag project if project is specified (#1287) by @kevgliss

Adds missing optional id in TagCreate Pydantic model (#1282) by @mvilanova

Documentation:

Adds links to Dispatch public talks (#1351) by @mvilanova

Fixing PKCE docs (#1305) by @kevgliss

Adds back in server and user documentation (#1279) by @kevgliss

Source code(tar.gz)
Source code(zip)
v20210603(Jun 3, 2021)
This is the first release of June!

Features:

Adds the ability to set a projects label color (#1151)

Adds the ability to filter incidents by their associated tag types (via associated tags) (#1177, #1182)

Adds the ability to filter incident table and incident export by reported at date window (#1265)

Improvements:

Makes CSV export of incident data more reliable (correctly escaping incident descriptions) (#1152)

Adds settings breadcrumbs to make it easier to switch between projects (#1153)

Refactors slack update incident dialog to a modal and adds the ability to specify incident tags (#1175)

Improves participant management during the incident/participant lifecycle (#1179)

Removes deprecated plugin enabled kwarg (#1186)

Alters when new tasks are created, we no longer automatically create new incident tasks if the incident is closed (#1199)

Refactored github actions (#1221) Thanks @vj-codes !

Improves how the /dispatch-list-incidents command handles projects (#1225)

Allows project roles to be assigned via the CLI (#1243)

Don't attempt to send feedback to archived channels (#1244)

Adds a constraint ensuring that tags must have a tag type associated (#1255)

Bug Fixes:

Fixed an issue with a migration where only some engagement filters where created (#1164)

Fixed an issue where you couldn't both search and filter incidents at the same time (#1178)

Fixed an issue with documentation creation in the UI that would clear associated filters (#1188)

Fixed an issue with how checkboxes were displayed in the incident priority UI (#1187)

Sets service_id if a participant is reactivated (#1216)

Fixed an issue where multiple extraneous participant roles were being created (#1222)

Fixed an issue where participant engagement can be accidentally overridden (#1227)

Fixed an issue there incident type visibility was not available to be updated via the Dispatch UI (#1254)

Fixed an issue where incident visibility would become unset when modified by /dispatch-update-incident command.

Fixed an issue with the dispatch plugin list command (#1266)

Documentation:

Fixes link to plugin documentation (#1184, #1184)

Source code(tar.gz)
Source code(zip)
v20210506(May 6, 2021)
This is the first release of may and it's a big one!

With this release, we are now able to offer individual teams their own space to run their incidents. Per-project configuration of incident types, incident priorities, tags, notifications, plugins, etc, allows for multiple teams to use Dispatch in their own way.

This is a big change that requires extensive database schema manipulation and data migration. As always, before upgrading. backup your existing data!

Features:

Adds organizations/projects for incident resources (#990, #1010, #1011, #1019, #1023, #1024, #1028, #1035, #1036, #1040, #1047, #1050)

Adds the ability to select FAIR Form of Loss category for incident types (#979)

Adds a helpful direct message to the new incident commander (#1046)

Adds the ability to scope tags by tag type while filtering (e.g. "applications/" will list all tags with tag-type of "applications") (#1067)

Adds the ability to bulk delete incidents via web UI (#1069)

Adds the ability to filter incidents by their tags (#1106)

Improvements:

Consolidates restricted visibility-based filtering (#995)

Moved from ace to monaco code editor (#1012)

Makes company field optional for individual and team in Web UI (#1064)

Unified web UI selects/combobox to include "load more" option (#1062, #1076)

Creating a new search filter will automatically add it to the focused notification (#1066)

Adds default column to incident priority table (#1090)

Adds more response messages to slack modals and commands (#1132)

Converts engagement filters to search filters (#1070)

Updates individual contact info if it exists (#1129)

Lots and lots of dependency updates

Bug Fixes:

Fixes bug where the incident role was not being displayed correctly when changed via the Web UI (#1002)

Fixes missing validation prop that prevented new individuals from being created in the UI (#1032)

Fixes issue for incident reporter being incorrectly reported via API (#1055)

Fixes issue where reporter/commander could not be changed if there was no incident conversation (#1054)

Documentation:

Reworked a large amount of the documentation (#1088)

Security

Fixes URL sanitization to prevent XSS (#1126)

Source code(tar.gz)
Source code(zip)
v20210319(Mar 19, 2021)
This is the first release of March. The highlights of this release are a new flexible forecasting that allows you to forecast incidents based on incident type, incident priority or tag, and the ability to define and add new cost types/ forms of losses other than the default, computed response cost to incidents. Major changes in this release can be found below.

Features:

Adds support for non-operational costs (#928, #947, #949, #952, #963, #964)

Adds support for suggesting tags for a given incident based on existing tags (#934)

Improvements:

Adds protections for restricted incident types restricted (#921)

Ensures the mjml is installed correctly on the core image (#923)

Ensures re-resolving services doesn't result in multiple engagements (#924)

Silencing warnings until they are fixed upstream (#927)

Updating configuration documentation RE: MJML_PATH (#929). Thanks @AlexaKelley!

Adds column for liaison service in incident type table (#938)

Allows for more flexible forecasting (#941)

Forcing PostgreSQL v12 in docker-compose file (#942)

Do not send incident report reminders if incident status hasn't changed (#948)

Improves text and formatting of information review reminder (#950)

Slack documentation improvements (#966). Thanks @klarrio-dlamb!

Allows for individuals to have unique external IDs associated with them (#968)

Allowing external id in nested views (#969)

Bug Fixes:

Fixes API query param names in multiple view modules (#922)

Fixes URL for example env (#931). Thanks @Cull-Methi!

Fixes text in daily report context section (#933) *Various minor spelling corrections (#936). Thanks @homebysix!

Disables nested validation observers when creating new or editing existing incident types (#939)

Lots of dashboard fixes (#943)

Check incident status before sending messages to conversation (#951)

Adds missing incident deletion cascades (#965)

Fixing issue with filtering forecast based on tags (#970)

Security:

Ensure that an individual contact can't be hijacked (#926)

Source code(tar.gz)
Source code(zip)
v20210224(Feb 24, 2021)
This is the third release of February.

Bug Fixes:

Missing parameter for dispatch-core contact plugin (#886)

Checks for the existence of a documented plugin before displaying document loading bars in the UI (#887)

Allows for all incident types to be view in incident type select dropdown (#895)

Fixed a saved search schema issue (#897)

Fixed an issue with socket mode events (#899)

Sending tactical reports to tactical groups (instead of notification groups) (#900)

Fixed issue with user role modification via the UI (#906)

Fixes issue where incident new/edit window was displayed for summary tables (#907)

Fixed an issue - showing up in google docs task ids (#911, #915, #917)

Removed renounced roles from participant view in UI (#913)

Fixed issue with commander/reporting not displaying in incident detail view in the UI (#914)

Improvements:

Frontend sentry configuration improvements (#880, #881)

Adds incident commander team name to conversation topic (#883)

Removes updating external tickets from cost job (noisy) (#889)

Allow special characters to be used in Postgres passwords (#898)

Jira plugin now supports cloud and on-prem hosting (#901)

Adds CLI command to uninstall plugins (#904)

Adds description and reporter to welcome message, and list resources message (#908)

Aligned user table action buttons in the UI (#909)

Documentation:

Improvements to large sections of the documentation, fixing images, and improving grammar. (#905)

Source code(tar.gz)
Source code(zip)
v20210212(Feb 12, 2021)
This is the second release of February.

Special thanks to @sfc-gh-pkommini, @rilutham, and @dk0r for various issue reporting and discussions.

Bug Fixes:

Fixes issue with incident details constantly re-rendering (#845)

Fixing issue with block actions (#847)

Removing old table reference (#848)

Check if incident exists before sending feedback to user via Slack (#849)

Adds missing key value pair for feedback button (#850)

Pinning spacy to avoid breaking changes (#851)

Guards against bad path data (#853)

Fixing the way Slack events are handled (#854)

Allowing for channel event items (#855)

Fixes issue with Slack channel reactions (#856)

Fixing an issue with updating user roles (#858)

Fixing an issue with incident priority update permission (#862)

Re-adds logic to send executive report to notifications group (#872)

Improvements:

Improves tracking only and new document fields language (#846)

Removes visibility open check before sending incident created and updated notifications (#852)

Updating example data and making some config items optional (#857)

Accessing enum value attribute (#860)

Makes email notifications more compact (#868)

Features:

Adds support for incidents daily report notification via email plugin (#859)

Adds support for incident daily reports based on notification filters (#865, #869)

Source code(tar.gz)
Source code(zip)
v20210210(Feb 10, 2021)
This is the first release of February.

Special thanks to @sfc-gh-pkommini and @rilutham for various issue reporting and discussions!

Bug Fixes:

Updates and fixes core jira plugins (#711) Thanks @sfc-gh-pkommini!

Fixes task table loading on error (#774)

Fixes issue where tags were not filterable in the dashboard (#775)

Fixes issue where with timeline slack modal (#813)

Restricts sensitive configuration items to admins (#810)

Fixes direct linking of incidents (#803)

Fixes login redirect issue when using basic authentication (#791)

Fixes issue where tasks from sensitive issues could be viewed (#790)

Fixes issue where node binary was not available within the image (#835)

Improvements:

Centralizes and improves permissioning system (#811, #822, #821)

Sets a default provider for Dispatch UI (#809)

Improves the date formating in email notifications (#798)

Incident creation hardening (#785)

Added additional color to incident type graph color palette (#781)

Assignment name alignment (#840)

Adds password reset CLI command (#826)

Un-slackifies daily summary (#819)

Features:

Slack socket mode (#805, #799, #795)

Incident notifications (#834, #830, #829, #828, #825, #824, #802, #786, #777)

Saved search filters (#841, #837, #836, #832, #818, #801, #787)

Adds tactical and executive report creation to Dispatch UI (#839, #838, #823, #820)

Documentation

Fixes broken images (#804)

Source code(tar.gz)
Source code(zip)
v20210112(Jan 12, 2021)
This is the first release of January and of 2021!

Bug Fixes:

Fixes potentially unsafe HTML URL links (#717)

Fixed an issue where incident export would have issue exporting null values (#723)

Fixes issue with some selects attempting client side filtering in Dispatch UI (#729)

Don't attempt to re-add participants if their task has been resolved (#731)

Fixes an issue with displaying multiple error messages in Dispatch UI (#762)

Only reactivate incident when status goes from closed to active (#765)

Improvements:

Improved on-call plugin related warnings (#713)

New Dispatch UI color scheme based of the hawkins design language (#715)

Aligns our use of incident command and incident reporter to rely on "participant" object instead of "individual" objects (#730)

Restrict incident slack commands from some participants (#732)

Refactor/convert HTML emails to MJML templates (#735, #750, #756, #760)

Standardised filter button text (#752)

Features:

Adds dark mode to Dispatch UI (#720)

Adds treemap chart for incident tags (#722)

Allows incidents to be deleted. Note: this only applies to the Dispatch DB and not to external resources (#727, #748)

Adds task CSV export (#733)

Adds timeline CSV export (#734)

Adds a modify user role command to the Dispatch CLI (#737)

Adds "tracking only" checkbox to incident report form (#761)

Source code(tar.gz)
Source code(zip)
v20201207(Dec 7, 2020)
This is the first (and only) release of the month of December. Major changes include:

Bug Fixes:

Fixes an issue in pagerduty plugin, when faced with a page without an incident name (#690)

Fixes an issue where route context was not optional (#695)

Fixes an issue where the oncall summary was calling the oncall plugin incorrectly (#697)

Fixes an issue with the external syncing of task data (#700)

Fixes an issue while calculating report reminders (#701)

Fixes an issue with searching while sorting and receiving inconsistent results (#701)

Fixes an issue displaying incident tags (#705)

Improvements:

Adds support for cc'ing in email comms (#687)

Adds support for cc'ing the incident response team in daily feedback digests (#688)

Tweaked response message when running the /dispatch-engage-oncall command (#691, #692, #704)

Condensed navbar in the Dispatch UI (#694)

Adds a description column to the service table UI (#699)

Features:

Adds support to build edit incidents (#689)

Adds incident export wizard (to csv) (#698, #703 )

Documentation:

Added workflow slack command documentation (#693)

Added additional participant engagement documentation (#696)

Source code(tar.gz)
Source code(zip)
v20201119(Nov 19, 2020)
This is the second release of Dispatch in the month of November. Major changes include:

Security:

Fixes an issue where a non-admin user may be able to filter/search for restricted incidents. (#659)

Bug Fixes:

Fixes issue where updating a task status in the Dispatch UI would not update the external task status (#663)

Avoid the creation of duplicate db_session (#664) Thanks @Liamvdv !

Improvements:

Harden the incident creation flow against misbehaving/misconfigured plugins (#662)

Modifying the language sent to incident commanders on incident close to close any outstanding incident tasks (#669)

Adds incident visibility to the incident creation receipt (#671)

Improved default sorting for feedback table (#675)

Features:

Adds an "evergreen" email notification to documents, allowing users to remind themselves to review runbooks. (#660)

Adds the ability to automatically map service to the liaison role for a given incident type. (#661)

Documentation:

Fixed various documentation typos (#665, #667) Thanks @roandudel !

Added better release documentation (#679)

Source code(tar.gz)
Source code(zip)
v20201106(Nov 6, 2020)
This is the first release of Dispatch in the month of November. Major changes include:

Security:

Fixes issue where regular users can join restricted incidents (#649)

Fixes issue where a user can register an account as admin (#650)

Filters restricted incidents for non-admins (#651)

Bug Fixes:

Fixes error message in update_user() function in auth views module (#648)

Adding better checking for non-existent tab data (#652)

Adds an error message when the incident can't be reported (#653)

Ensures the stable flow runs for incidents opened as stable (#654, #656)

Fixes filtering on several columns (#655)

Improvements:

Makes tag type description optional (#647)

Adds incident title to feedback Slack direct message (#657)

Documentation:

Added production deployment documents (#658)

Source code(tar.gz)
Source code(zip)
v20201027(Oct 27, 2020)
This is the third Oct release of Dispatch. Major changes include:

Security:

Fixes issue with possible XSS (#644)

Fixes issue where regular users can assign themselves admin privileges (#644)

Fixes issue where a regular user could update a restricted incident to open (#646)

Features:

Incident review, asks commander to verify incident data (#631)

Adds support for capturing feedback from participants (#634, #638)

Bug Fixes:

Fixes issue with non incident commands running in non incident channels (#618)

Sets default contact information when oncall_plugin is disabled (#618)

Allows incidents to be correctly re-opened (#623)

Ensures that incident type documents are actually optional (#642)

Improvements:

Changes error to warning for duplicate Google groups (#620)

Made incident cost calculation more robust (#626)

Handle channel not found error in Slack (#628)

Incident table more resilient, fixes navigation drawer highlight (#630)

Improves formatting for some slack messages (#632)

Source code(tar.gz)
Source code(zip)
v20201013(Oct 13, 2020)
This is the second Oct release of Dispatch. Major changes include:

Features:

Adds external workflows, allows plugin authors to kick off and monitor external workflows via the Dispatch UI and Dispatch slack bot (#583)

Adds support for tag types (#604)

Bug Fixes:

Fixes various issues when starting Dispatch with an "empty" database (no plugins, no configuration) (#597)

Allow participant-group plugins to be optional (#606)

Allow document templates to be optional (#599)

Fixed dependency issue with h11 (again) (#589)

Fixed slack conversation ignoring channel type (#560)

Improvements:

Allow incidents to be created in 'Closed' state (skipping resource creation). (#602)

Migrates pagerduty plugin to a supported library (pdpyras). (#603)

Documentation improvements around configuration (#600)

PKCE documentation improvements and compatibility improvements (#609, #617) (Thanks @patcable !)

Source code(tar.gz)
Source code(zip)